Telecom Expense Management

Trust and Making MACD Changes

Should you trust your MMS or other provider to make MACD/plan changes on your behalf? Let me tell you a story. Recently, a provider executed a request for a plan change with a carrier on behalf of a client. They also requested it to be backdated to the beginning of the billing cycle. While I’m…

Five Common Technology Expense Problems for Businesses

In today’s post, we’ll look at five common technology expense problems our clients and many corporate infrastructure teams face and the steps you can take to tackle them. 1. Immense quantities of invoices The average Fortune 1000 firm receives more than 15,000 IT/Telecom bills every year. The sheer quantity of invoices means that the potential…

You are probably paying your Telecom vendor too much.

Have you watched your Telecom expenses continue to increase despite there being no clear reason? Does your staff do all they can trying to decipher invoices and compare rates/terms and conditions yet each month you are certain you’re paying more than you should. Maybe you’ve had a staff reduction, yet expenses have not declined despite…

Software Licensing Renegotiation

TurnPoint Services had experienced double-digit growth in acquisitions and was now faced with monitoring, supporting and paying for hundreds of individual mobile contracts and devices.

Intelligent Bills on Bandwidth Capacity Planning

Modern enterprises need to effectively manage bandwidth capacity planning, that’s a given.  It impacts production, communication, collaboration, technology and data gathering in any modern business. Bandwidth capacity prep must be a dominant part of any business strategy no matter the size of the firm. Our tenure in the Technology Expense Management industry and three decades…

Mobility Sourcing and Savings in M&A

TurnPoint Services had experienced double-digit growth in acquisitions and was now faced with monitoring, supporting and paying for hundreds of individual mobile contracts and devices.

Repeat Savings Mean Repeat Customers.

One of the largest US holding companies has signed onto their 4th engagement with us inside of 6 months! But why? This client, already experiencing significant savings with Intelligent Bills, had performed detailed analysis on Microsoft licensing and was anticipating nearly 200K in savings. They reached out to us for advice and insight on their…

Top 3 Issues in Technology Expense Management (TEM) Implementations

Here are the top 3 most prevalent issues facing our clients regarding their new, in-progress or existing Technology Expense Management (TEM) implementations. 1.Inventory Integrity is Challenging for TEM Providers The biggest complaint our clients make is that their TEM provider does not have a complete and accurate inventory of their services.  This complaint is commonplace,…

Achieve Immediate Cost Reductions during COVID-19

With the Covid-19 pandemic gripping the world, several businesses and organizations’ suddenly find themselves in very unfamiliar territory and in need of serious cost reduction in IT/Telecom spend. Broadly, companies are worried about three critical aspects – business continuity, staying engaged with customers, and the significant expense around it all. Companies are actively rethinking strategies…

Choosing the Right Provider for Successful TEM Implementation

TEM IMPLEMENTATION SHORTCOMINGS Many of the most recognizable TEM Organizations like Tangoe, Calero, CASS, and Sakon all suffer from implementations gone wrong. Based on direct firsthand experience, there are many reasons why problems continue to exist within the TEM space. If addressed and implemented correctly, clients would experience a state of Zen post-installation. Completing a…