TEM Sourcing

Top 3 Issues in Technology Expense Management (TEM) Implementations

Here are the top 3 most prevalent issues facing our clients regarding their new, in-progress or existing Technology Expense Management (TEM) implementations. 1.Inventory Integrity is Challenging for TEM Providers The biggest complaint our clients make is that their TEM provider does not have a complete and accurate inventory of their services.  This complaint is commonplace,…

Vendor Relationship Management – What’s Really Important?

Today, many companies believe they have a successful and positive relationships with their telecom, network and other technology vendors. The question we always ask regarding vendors, vendor relationship management and vendor performance is, what is REALLY important? What is MOST important to your business and your success? In both the domestic and global marketplace, AT&T…

Choosing the Right Provider for Successful TEM Implementation

TEM IMPLEMENTATION SHORTCOMINGS Many of the most recognizable TEM Organizations like Tangoe, Calero, CASS, and Sakon all suffer from implementations gone wrong. Based on direct firsthand experience, there are many reasons why problems continue to exist within the TEM space. If addressed and implemented correctly, clients would experience a state of Zen post-installation. Completing a…