Let’s get those questions answered.

Intelligent Bills is a professional services firm focused on helping its clients draft, develop, and implement Total Telecom Cost Management Solutions. The firm was founded in early 2005 to assist businesses manage and control their communication costs more effectively.For the last twenty years, the core team of subject matter experts at Intelligent Bills has delivered flexible telecom solutions through billing compliance, professional services and telecom expense management for some of today’s larger TEM solution providers focused strictly around the Fortune 500 marketplace.

In our mutual best interests, we engage in discussions that are destined to create a Win-Win for both parties. accordingly, we evaluate your environment in a no fee discovery session that is designed to determine the customer’s needs and priorities through a series of Q & A’s. Regardless of the amount of time that lapses, there is no cost upfront.

Intelligent Bills delivers extraordinary services in a timely fashion focused on Speed to Results.  Accomplished by addressing customer pain points, delivering services differently than our competitors, producing verifiable results, and having a strict fee mission statement, that states. “if we don’t save you any money, then there are no fees.”

Intelligent Bills has a more senior, seasoned team of subject matter experts. All of our implementations and recurring service delivery actions are led by one of our executives. Our veteran group of C-Levels, spend analysts, infrastructure consultants, and project managers collaborate for industry-best client results and customized service suites.

For the last 25+ years, the core team of subject matter experts at Intelligent Bills has delivered flexible telecom solutions through billing compliance, professional services, and telecom expense management for some of today’s larger TEM solution providers focused strictly around the Fortune 500 marketplace.

Intelligent Bills is owner operated and have been for the last 15 years.  The people who work every day in the business own the business – the client experience you receive reflects that commitment.

Our work has spanned across the globe working with Mid-Market to Fortune 100 Companies, Government, and Healthcare.

Our Cost Reduction Services can retroactively identify billing mistakes and errors and bring that money back in the form of a refund check or credit across all technology and telecom services.  We also identify nonworking and unused services, as well as other cost savings opportunities through market analysis, volume leveraging, services consolidation, rate improvement and more.

Depending on the scope, it varies, but 20-30% is very common, again all contingent on scope and client participation. Key Areas of Annualized Savings:

• Advisory Services can net between 5-25% savings through hard and soft dollars
• Cost Reduction services can net between 5-30% savings and recovery
• Tech & Telecom Services can net between 10-30% savings

We have worked for a variety of multinational clients having a global footprint with concentrations in the Americas, EMEA, APAC, & LATAM.

Nothing! If we’re not able to lower your technology expenses, we don’t charge a dime. There are no upfront fees or monthly subscriptions.

We work primarily with fiscal executives because we are not looking to change your technology or pull any wires. We operate from a purely fiscal perspective and are simply looking to move more money to your bottom line. While IT may certainly be involved, it’s essential that we have buy in from the fiscal executives first.

We do! Intelligent Bills takes care of any implementation that you want us to handle. We even have a department of implementation experts who are very experienced at getting things done with providers who are difficult to deal with. You won’t have to spend a minute on the phone with your provider.

Our fee structure is 100% success-based with a fast, guaranteed ROI for our clients. In all cases, there is no obligation to move forward with any of our recommendations. If we don’t find a way to save you money or you don’t want to move forward with our recommendations, you won’t pay us.

Very simply, this is like having the fox watch the hen house. Your provider's account team has No Financial Incentive to help you clean up your bills.  Lowering your subscribed expenses actually lowers the sales commissions and/or bonuses because they are paid to manage and grow your account in terms of revenue.

Your business needs are dynamic, as is the telecom/technology industry, so it does make sense to have this done again sometime in the future.  While we have many repeat customers, several of them sign up for one of our many programs geared to help manage their ongoing spend and stay ahead of the curve by avoiding any overspending.

Intelligent Bills has the telecom/technology services knowledge your organization needs without purchasing costly software, or paying for services you really don’t need.  The adage of “Garbage in is Garbage Out” comes to mind when trying to use technology to clean up billing. Our reports are customizable and provide actionable intelligence.

Intelligent Bills provides Full Defense for all Microsoft, Oracle & SAP Audit Engagements by incorporating proprietary tools, expertise and confidence to assist with reversing and resolving any inconsistencies.  

These types of audits have been the service providers game for decades. If you run your business on any of these providers, in some cases you experienced these nightmares, and/or have implicitly agreed to egregious terms allowing for these audits to continue.

We prepare your organization to win in these scenarios. Our goal is to commoditize the audit defense market by pre-empting and overseeing formal license reviews.

Our solutions can provide selected information on reporting restricted to personnel job profiles.

Intelligent Bills can identify billing errors in seconds, validate carrier contracts, cost per minute billed versus contracted rates and much more.

Intelligent Bills for over 25 years have been able to identify the break in the processes and recover all errors for its clients.  Our staff can expand these services to enhance your savings, create inventories, and streamline the way you pay for IT services.

Our SmartView Tracker allows you to track all credits due, billing disputes and much more. Keep notes, emails, documents, and discussions with your vendors, and track dates and times and what was discussed.  Alert notifications and scheduled reporting will let you know when the credit(s) should have appeared.

Using RPA Technology, data mapping and vendor downloads into an ideal TEM Service, you could easily create soft and hard dollar savings.  A tailored approach to your needs is a best practice approach we pursue, as each organization has different needs and wants.

Many organizations don’t know what they are paying in excess of 30% or more than they need to be for telecom and data services through fees, taxes and surcharges.

On average close to 80% of all telecom invoices are incorrect and include charges that company should not have to pay.   We help visualize your current state and roadmap a solution(s) to place controls thereby eliminating this unwarranted expense.

Many organizations are aware that the detail or dataset used in any cost containment exercise will make or break their success.  We see an impact on both hard and soft dollar savings.  The bottom-line to illustrating success stems from a before and after costs analysis that can typically be viewed from the billing or historical reporting.  A sometimes-overlooked benefits resides with the soft dollar savings impacting direct & indirect labor costs, equipment, and administrative/overhead expense.

Providing complete domain visibility into your mobility program is a first step in an managed program.  Data allotment, pricing, equipment, features and road mapping give you the ability to scale your mobile environment to meet today’s and future needs.

In our 25+ years of experience, we can safely say that they are not.  These services have evolved over the years where technological breakthroughs have create efficiencies for the provider but hurt the vendor/client relationship.  As many have experienced this with their telecom vendors, the approach it to push back on the client to self-manage.  This is where the gap exists with all the providers and in many cases use an organization like Intelligent Bills to insert itself in the middle to manage and improve on the experience.

Intelligent Bills provides an ongoing monthly management service that reviews, inquires, disputes and resolves all billing issues.  This approach is a service based fee that allows for maximum ROI for the client by simply keeping the funding in house without the need to pay out and recover back every year from the various vendors.

Vendors such as Granite and AT&T are a few that are able to help with bill management through billing wholesale and aggregation.  Intelligent Bills is able to determine a best approach with these types of vendors creating optimal agreements that keep the price the same or lower via an aggregated spend. One example would be a client having offices in remote parts of the country and having to pay each vendor separately, whereas the aggregation play consolidates for a gained win via savings and efficiency gains.

Our mobile services are a huge cost and deciphering the billing is impossible. Is there a way I can audit what we are using and negotiate a better solution that can save the company money?

Through our Mobile Business Usage visibility, we can effectively manage all pools to create the largest savings and strategize by month, quarter or any seasonality. Some devices might have a large amount of usage, but many might be way lower than their plan allotment. Intelligent Bills crafts the dataset to help determine if there are any trends or anomalies and through this intelligence helps negotiate new agreements resulting in significant savings.

Our Solutions are geared to data capture, which in some cases can be riddled with errors based on human interaction. Intelligent Bills process allows the client to be free of this burden. The inventory gets processed through a database to allow easy access and visibility on all of the client’s assets and services. Not only that, it can create financial reports and facilitate an easier method by including new items for your inventory.

The vendors will always want to slow down the process of billing disputes. Resolutions can vary from vendor to vendor. A client’s large spend can leverage more from a provider whilst the opposite holds true that less of a spend makes it more difficult to recapture. Intelligent Bills has the know how and experience at all spend levels to ensure you recover every dollar owed to your organization.  In turn, we’ve been successful at reducing these same items for a Win Win back to our clients.

Intelligent Bills provides the tools and experience to place controls focused on inventory, project management, quote generation through multiple providers, rate verification, and reporting. The end results is a streamlined process with complete visibility at any phase of the change order process thereby not inundating your team with menial tasks and keeping their focus on priority issues.

Our team has experience going over active, closed, and sold locations for many years. The audit team will ensure each site is evaluated by building an inventory of billed services and comparing those to a variety of datasets that belong to the client or the various service providers.  The end result is that we will insure 100% accuracy of your services from a billing and use perspective resulting in savings.

Each client deserves a TEM Provider that can complete services that it was contracted to accomplish. Usually many organizations opt to the replace the provider with a new one, however there is a better solution for this issue.  Intelligent Bills can be commissioned to observe and audit the work of the original TEM provider thus resulting in a potential remedy resulting in efficiency gains for both the Client and the TEM Vendor, also resulting is new savings.