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TurnPoint Services had experienced double-digit growth in acquisitions and was now faced with monitoring, supporting and paying for hundreds of individual mobile contracts and devices.
A leading supplier of high-quality automotive parts, products, and services was dissatisfied with its existing network solutions. The company, which spans across more than 25 countries, was not receiving quality service or support from its communications and data network provider.
An insurance company with nearly 100 locations was a long time Verizon customer on a legacy TDM network, which could no longer support its business growth. The company needed their contract reviewed and re-negotiated.
This automotive group depends on a fast, reliable, and secure network to connect with customers, employees, business partners, while supporting key business applications across its dispersed locations. While continuous dealership growth was certainly a good thing, higher volumes of clientele were straining the internet bandwidth and, in turn, negatively impacted the customer experience.
The company is a non-proﬁt healthcare organization in need of a new connectivity solution. As their patient-base and faculty continued to grow, so did their associated technology needs and their current solution was no longer meeting these needs.
Looking for ways to reduce its telecom expenses, this e-commerce company turned to a leader in technology expense management solutions that could help to identify savings and efficiencies while fostering business growth with new methodologies and innovative solutions.
An American business and financial software company began to notice that monthly telecom expenses were creeping higher and higher each month. Resources were limited and more structured expense visibility was needed to help determine root causes.
A state energy utility providing electrical power and natural gas primarily in the northwest United States has an annual telecom spend of $3 Million. They had seen its relationship with the incumbent telecom carrier lose its footing. Concerns included invoice discrepancy issues, lack of effective account management, restrictive contract provisions, pricing inflexibility, and deteriorating service levels.
Large property management company in the Midwest – its footprint spanned 80+ properties over multiple states, had bought and sold numerous properties. But, with limited visibility into their inventory they were operating from a false view of reality. The uncertainty of what services were active vs inactive/canceled caused significant and unnecessary payouts to vendors, late fees, and prevented them from planning for growth and proper management.
One of the world’s leading teaching and research institutions on the west coast found themselves with telecom-related invoices totaling $6 Million in annual spending that were historically handled by the telecom department. The lead analyst responsible for reviewing all the billing had captured well over $1 Million in refunds and savings by removing the low hanging fruit but felt there was still a good deal of money left on the table.
An American holding company of freight shipping brands, this organization has a comprehensive network in North America with over 31,000 employees and an annual telecom spend of $18 Million. The company faced a number of issues related to tracking its inventory and managing the rapid changes in the marketplace. Challenges including rising expenses, lack of visibility into the use of all services and what liabilities, financial and otherwise, were being created.
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A major software development company needed help identifying what telecommunication services they were using and what they were actually paying for. Internally they were struggling with aggressive timelines, constrained resources, and limited experience to take on this type of task.
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This Fortune 10 Company initiated a project to increase overall efficiencies throughout the review and audit processes associated with their telecommunication costs. With more than 7000 invoices arriving each month in a paper format. Manually obtaining detailed data from the invoices was extremely cumbersome and cost prohibitive.
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A major financial institution was challenged with cost containment of network expenses due to recent cutbacks in staffing. Confronted with limited resources, an inability to consolidate their Voice & Data Networks under one vendor, they needed a set of solutions that addressed their immediate and ongoing needs.
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An American multinational e-commerce corporation had a global telecom spend of over $40+ million. Looking for ways to reduce its telecom expenses The annual spend for toll-free service alone was nearly $500K. The client had multiple vendors providing inbound service at a variety of price points and service configurations.
Fortune 100 Retailer“The Team was exceptional in leveraging Experience, Market Intelligence, and Industry Trends. Allowing us to open up our agreement mid-term resulting in 30%+ Savings, equating to Several Million in Year One.”
Top U.S. University
“Our Telecom Audit netted us over $2Mm in additional Telecom Refunds/Savings beyond the initial $1Mm we found on our own, on low hanging fruit. The added soft dollar win for us was the knowledge transfer gained.”
Fortune 100 Software Company
“Our Mobility Review netted us over $250,000 in Refunds & $1.6Mm in Costs Avoidance, going far beyond the 6 Month Billing Dispute clause found in our wireless agreement.”