TEM and WEM Case Study
An American business and financial software company that develops and sells financial, accounting, and tax preparation software and related services for small businesses, accountants, and individuals.
The Challenge
The company began to notice that monthly telecom expenses were creeping higher and higher each month. Resources were limited and more structured expense visibility was needed to help determine root causes. The first step taken by the company included submitting an RFP for a complete telecom expense management package in an effort to control and minimize any additional telecom expense growth.
RESULTS
Intelligent Bills found
$ 3
M
IN NEW VOLUME DISCOUNTS
Negotiated over $3 million in new volume discounts with carriers to achieve visibility into
expenses and bring into market parity.
$ 15
M+
DOLLARS SAVED
Through Audit, Optimization and Sourcing Services With a $3 Million Recovery component.
25
%
REDUCTION IN CARRIERS NATIONWIDE
12
%
REDUCTION IN WIRELESS DEVICE COUNT
To identification and termination of unused devices
But that's not all!
Intelligent Bills successfully implemented:
- Formed expense management team and contract with the TEM & WEM supplier
- Negotiated national contracts with each carrier vs. individual location contracts
- Reduced excess inventories through built circuit inventories
- Reviewed items are being expensed internally to the telecom account via a PCard to identify
misalignment - Shared key actionable information with key stakeholders via monthly and quarterly reports
- Centralized service order management identifying a select few individuals who are in charge of purchasing telecom
equipment (all orders submitted through web portal for control and visibility) - Audited tariffs and contracts to identify misalignment
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