Voice & Data Network Case Study
A major financial institution was challenged with cost containment of network expenses due to recent cutbacks in staffing. Confronted with limited resources, an inability to consolidate their Voice & Data Networks under one vendor, they needed a set of solutions that addressed their immediate and ongoing needs.
Challenge
- Perform an audit of all Telecom Services
- Inventory all telecommunication services and equipment
- Development of a systematic and streamline control process
- Project Management of the Consolidation Effort to be self funded
- Reduce expenses through the analysis and elimination of spare and unused equipment/services
RESULTS
Intelligent Bills found
But that's not all!
Our professionals performed a thorough analysis of the company’s requirements and aligned specific solutions to meet the objectives. We performed a Compliance Review to validate the integrity and accuracy of their bills thereby cleaning the slate for better ongoing management. Through our Inventory Solutions we developed a billed inventory to use as a baseline for doing the comparison against the physical inspections performed and thereby building a true demand set of services for future contract negotiations. Our Professional Services team conducted a study that evaluated a variety of data points of the validated billing to determine all optimization scenarios that included processes, billing and vendor consolidation.
$ 4.5 M in Refunds/$ 1.5 M in Savings
Reduced Admin workload by 50%
Reduced overall costs, increased accuracy of billing & provided complete visibility into network spend
Converted all paper billing to 100% electronic media
Delivered a complete and accurate inventory of services and equipment
Implemented a new streamlined process for receipt, audit, dispute, allocation and approval of all telecom related billing
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