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Comprehensive Network Solutions Case Study

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The Challenge

A leading supplier of high-quality automotive parts, products, and services was dissatisfied with its existing network solutions. The company, which spans across more than 25 countries, was not receiving quality service or support from its communications and data network provider. Looking to help make a change, the Director of IT recalled the exceptional experience he’d previously had with Intelligent Bills. And the rest, well, see for yourself.

RESULTS

Intelligent Bills found

$ 3.25 M
TOTAL CONTRACT VALUE
90 DAYS
FIRST SITE UP AND RUNNING
with additional locations being incorporated every month.
$ 124,488
ADDITIONAL VALUE
over 24 months
PROVIDED A TURNKEY SOLUTION
where implementation was largely hands-off for the customer, requiring just a phone call a week.
ALL LOCATION SITES PROACTIVELY MONITORED
preventing packet loss, network downtime, and service degradation.

But that's not all!

While fiscal considerations are crucial to all business decisions, cost was not the primary concern during this engagement. This client’s principal goal was to ensure that they would consistently receive first-in-class service and support.

Strategy:

  • Through a series of meetings, needs were assessed, satisfaction was gauged, and various alternative options were reviewed. 
  • Intelligent Bills experts engineered a solution that met the current and desired future state of the customer’s operations. Several network solutions were evaluated and quoted. 
  • After an RFI/RFP with multiple vendors, Masergy was decided on as the supplier of choice who could provide the most comprehensive and well-suited solution.  

Through our extensive portfolio of best-of-breed providers, industry leading back-office, and unrivaled pre-and-post sales support, we provide our partners with the comprehensive service, advice, and the support they need to ensure the success of their customers.

Ready To Be Your Company’s Hero?