Comprehensive Network Solutions Case Study
A leading supplier of high-quality automotive parts, products, and services was dissatisfied with it’s existing network solutions.
The Challenge
The company, which spans across 25+ countries, was not receiving quality service or support from its communications and data network provider. Looking to help make a change, the Director of IT searched through their outlook contracts, remembering the great experience they previously had with Intelligent Bills.
RESULTS
Intelligent Bills found
But that's not all!
While fiscal considerations are always part of every decision, the price was never the biggest concern, so the customer wasn’t turned off by a slight cost increase. For the client, they wanted to be confident that they would receive the best service and support.
Strategy:
- Through a series of meetings, the needs were assessed, satisfaction was gauged, and various alternative options were discussed.
- Our subject matter experts engineered a solution that met the current and future state of the customer’s operations. Several network solutions were evaluated and quoted.
- After an RFI/RFP type effort with multiple vendors, it was determined that Masergy was the supplier of choice who provided the most comprehensive solution.
Through our extensive portfolio of best-of-breed providers, industry-leading back-office, and unrivaled pre-and-post sales support, we provide our selling partners with the comprehensive service, advice, and support they need to ensure the success of their customers.
Ready To Be Your Company’s Hero?